Building Managers’ Change Competencies in Tallink

Client Need

Tallink acquired Silja Line a few years ago. In this context the challenge was to increase top and middle manager's ability to manage constant changes influencing their teams.

Our Solution

Delivered Prosci Manager Program and follow-up implementation support for Tallink ship captains and intendants. The program consisted of 2-day training, followed by change project implementation by each participant and a 2-day reinforcement event.

Results

  • Five groups and apx 75 managers from 3 countries participated in the program with high satisfaction rates.
  • Prosci toolbox (ADKAR) is reported to be used after this training as a shared language among the managers to discuss changes.
  • Project implementation in process.

Change Partners OÜ

Woldemar Mayer building
Paldiski mnt 29, corpus B, 6th floor
Tallinn, Estonia 10612

Contact Us

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You have an important change coming up?

Do a short audit to see how your change project meets the 5 success factors from the global survey.

This short Change Management Audit is based on 5 key success factors identified in the global Prosci Change Management Best Practice Study.

To find out how your planned or ongoing change project compares to global best practice, please rate it on a 5-point scale for the following factors:

1: strongly disagree; 2: disagree; 3: so and so; 4: I agree; 5: I fully agree.

1. The change project has a top management sponsor* who is actively involved, clearly communicates the vision and supports employees throughout the change.
1 2 3 4 5

*By sponsor we mean the top manager, initiator, leader, who ensures the necessary priority, support and resources for the project.

2. A structured approach (eg ADKAR or Agile) is used to manage the change and a coherent plan is in place.
1 2 3 4 5
3. A communication plan has been created for the change, the need for change and the benefits for employees have been clearly communicated, two-way and regular communication is in place.
1 2 3 4 5
4. Sufficient resources are available to manage the change from planning to implementation (time, well-prepared people, money).
1 2 3 4 5
5. The target groups affected by the change have been involved, trained and metrics have been created to achieve acceptance of the change.
1 2 3 4 5

You got 0 points from a possible of 25.

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