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Building Managers’ Change Competencies in Tallink

Client Need

Tallink acquired Silja Line a few years ago. In this context, the challenge was to increase top and middle managers' ability to manage constant changes influencing their teams.

Our Solution

Delivered Prosci Manager Program and follow-up implementation support for Tallink ship captains and intendants. The program consisted of a 2-day training, followed by change project implementation by each participant and a 2-day reinforcement event.


  • Five groups and apx 75 managers from 3 countries participated in the program with high satisfaction rates.
  • Prosci toolbox (ADKAR) is reported to be used after this training as a shared language among the managers to discuss changes.
  • Project implementation in process.

Change Partners OÜ

Woldemar Mayer building
Paldiski mnt 29, corpus B, 6th floor
Tallinn, Estonia 10612

Reg no: 10744322

DUNS: 514409445

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