Supporting Rapid Growth in a Cloud-Based Software Company

Client Need

Pipedrive is a sales CRM and one of Europe’s most successful start-ups, making life easier for over 90,000 customers across 175 countries. A cloud-based sales software company that begun as a small start-up has grown into a company of over 600 employees and offices in 5 locations globally. Bigger organization requires new processes for running the business and motivating the highly skilled staff. Operating in a highly competitive environment demands innovation to provide improved customer experience and solutions.

Our Solution

  • We provided company’s key group of managers a shared framework and methodology for managing change projects.
  • 8 Pipedrive area managers participated in Prosci change management certification program.
  • 2 groups of top and middle managers received Fundamentals of Change training.
  • A workshop was delivered to 3 groups of employees to increase change readiness company-wide.

Results

  • Successfully implemented change projects.
  • Prosci certification program and other training programs have been added among Pipedrive regularly offered training solutions to its employees. 
  • Plans to start applying Prosci methodology in its key customer projects to increase adoption and implementation success.

Change Partners OÜ

Woldemar Mayer building
Paldiski mnt 29, corpus B, 6th floor
Tallinn, Estonia 10612

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